Sensormatic IQ

Improve shopper experiences and retail outcomes

Sensormatic IQ is a retail intelligence platform that delivers tangible, enterprise-wide value through a connected suite of outcome-based solutions.

The open, scalable platform integrates the full Sensormatic Solutions portfolio and third-party offerings, enabling retailers to benefit from predictive retail analytics and prescriptive data and insights across loss prevention, inventory intelligence, shopper experience, and operational effectiveness.

Accelerated Integration

Experience seamless integration between new and existing solutions, systems, and data through our best-in-class technology and vast partner portfolio.

Amplified Value

Gain amplified value quickly by deriving new retail intelligence insights and outcomes from complex data streams.

Agile Innovation

Utilise innovative solutions to meet the moment via our secure, scalable, enterprise-grade intelligent operating core.

female shopper in retail grocery refrigerated aisle

See Sensormatic IQ in action.

Embrace Smart Tech for Smarter Retail

Accelerated digital transformation is today’s reality for retail companies – and technologies such as IoT, Cloud and AI are at the forefront. Sensormatic IQ utilises all of these technologies, empowering you to embrace smart retail technology and launch into the next era of retail.

Built on an intelligent, open and scalable operating core, Sensormatic IQ delivers exponential enterprise-wide value by integrating with broader digital systems to provide innovative, real-time actionable insights – so retailers can maximise new and existing investments.

Learn more about Sensormatic IQ in our comprehensive brochure.

Accessing retail intelligence via smartphone

Sensormatic IQ uses:

Edge IoT Appliance

Innovative AI-based use-case algorithms and Intel-powered scalable edge IoT AI hardware for real-time stream processing, as well as computer vision algorithms for theft, associate safety and engagement, liability, demographics-targeted marketing, traffic, occupancy, kerbside pick-up and more

IoT Systems

Differentiated use-case-specific solutions that filter noise from the signal and generate company-quality data for storefront visibility, EPC as EAS, RFID and EAS, traffic and EAS

IoT Sensors

Patented, innovative and smart IoT sensors for high quality sensing of AM, RF, RFID, BLE, Wi-Fi and purpose-built intelligent cameras

Workers in warehouse accessing retail analytics mobile device

Leverage the Power of “And”

Sensormatic Solutions boasts a best-in-class global ecosystem. We partner with leading organisations around the world — including Google, Intel, Impinj, ClickIT, VSBLTY, Unacast and more — to ensure our retailers can leverage every bit of data and extract every ounce of value.

Explore our unique offering of solutions that — when combined and cross-leveraged — provide elevated value and precision for optimised store execution.

Loss Prevention: Applications and services that provide insights in order to address causes of profit loss like theft and fraud
Inventory Intelligence: Insights that provide item-level view of your inventory across the enterprise, helping to unify commerce and optimise your supply chain from source to store floor, and everywhere in between
Shopper Experience: Insights that help retail enterprises shift to a customer-centric, omnichannel strategy to deliver a superior shopper experience
Operational Effectiveness: Applications and services for people productivity, property operations, store performance, omnichannel fulfillment, and more

Enjoy Industry Expertise and Guidance

Navigating the digital transformation amid the ever-shifting retail landscape can be a challenge — but it doesn’t have to be. To ensure each retailer's success, we provide not only our products and solutions, but also our retail and technology expertise.

Our comprehensive, retailer-led suite of Services complement Sensormatic IQ’s innovative and intelligent platform offerings to ensure successful integration of our solutions with your organisations’s broader efforts.

Learn more about our Professional Services offerings

Retail store associate examines inventory intelligence on mobile device

Professional Consulting

Provides retail technology strategy, assessments, and business roadmaps with relevant technology recommendations based on analysis of the client's data, industry insights, and Sensormatic Solutions' retail experience.

Design, Deployment, and Integration

Encompasses solution design and architecture, plus programme delivery, deployment, installation and standardisation to ensure interoperability between retailers, third parties and Sensormatic Solutions systems.

Management and Support Services

Offers hardware repairs and maintenance, remote and onsite technical support and upgrades, and system health monitoring.

Learner Services

Facilitates field-proven, consumer-facing training programmes focused on applications that support chosen business outcomes, hardware, software, and other client-specific needs.

Customer Success

Gives clients access to Customer Success managers who provide guidance tailored to each retailer's specific needs, goals, and pain points.

Retail Consulting Practice

Connects clients with industry professionals with the unique expertise to execute custom projects and devise new methods to reach profitability goals.