• German retailer deployed Sensormatic Solutions electronic article surveillance solutions in 301 stores

NEUHAUSEN, Switzerland, Sept. 04, 2024 - Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls (NYSE: JCI), today announced a collaboration with DOUGLAS, the leading omnichannel premium beauty destination in Europe, after a complete rollout of loss prevention (LP) solutions in more than 301 stores across Germany. This implementation followed a successful electronic article surveillance (EAS) pilot program which used Sensormatic Solutions Synergy system and labels to help combat shrink, loss and inventory fluctuations, as well as improve operational efficiencies. Some pilot locations also leveraged Sensormatic Solutions Shrink Management as a Service (SMaaS) offering, which is designed for superior device management and predictive analytics that help reduce shrink, increase sales and optimize staffing.

“At DOUGLAS, our top priority is to ensure a safe, seamless and secure shopping experience for our customers,” said Julia Grzybowska, head of store compliance & loss prevention DACH, DOUGLAS. “With shrink and organized retail crime (ORC) on the rise, it was more important than ever for us to strengthen our German stores with the latest in EAS solutions designed to protect merchandise and our shoppers against would-be thieves. Partnering with Sensormatic Solutions was a natural fit for us given its LP expertise, long track record of success and adaptable and agile technologies that can evolve for the future.”

Since the initiation of the collaboration, Sensormatic Solutions has helped DOUGLAS reduce shrink, and is also offering DOUGLAS intensive training and support to help ensure the best utilization of the system.

“Rising shrink is a key challenge for retailers round the world due to increasing inflationary pressures, escalating ORC activity and other factors,” said Sean Lee, EMEA regional vice president and general manager, Sensormatic Solutions. “This, coupled with labour market shortages and increasing operational costs, was a major driver behind DOUGLAS’ decision to implement our EAS solutions in its stores. Rolling out a major initiative like this one is a testament to its commitment to make its stores safer spaces with a forward-looking vision for continuous improvements toward operational efficiencies. Sensormatic Solutions is proud to support DOUGLAS on this journey that will certainly benefit the shoppers and associates, alike.”

To learn more about Sensormatic Solutions loss prevention offerings, visit Sensormatic Solutions – Loss Prevention and Liability.

At Johnson Controls (NYSE:JCI), we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Building on a proud history of nearly 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centres, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.

Today, with a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.

Visit www.johnsoncontrols.com for more information and follow @Johnson Controls on social platforms.

Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls powering operational excellence at scale and enabling smart and connected shopper engagement.

Our intelligent digital operating platform – Sensormatic IQ – combines the full Sensormatic Solutions portfolio, including third-party data to deliver unmatched insights into shopper experience, inventory intelligence, loss prevention and operational effectiveness with advanced technologies, like AI and Machine Learning. This enables retailers to act on prescriptive and predictive data-driven outcomes to confidently move into the future.

Please visit Sensormatic Solutions or follow us on LinkedIn, X, and our YouTube channel.

The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIBÉ, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,870 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, color cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy “Let it Bloom – DOUGLAS 2026”. The winning business model is underpinned by the Group’s omnichannel proposition, leading brands, and data capabilities. In the financial year 2022/23, the DOUGLAS Group generated sales (net) of 4.1 billion euros and employed around 18,000 people across Europe. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange.
For further information please visit the DOUGLAS Group Website.

###

© 2024 Johnson Controls.  All Rights Reserved. SENSORMATIC, SHOPPERTRAK, TRUEVUE and the product names listed above are trademarks and/or registered trademarks. Unauthorized use is strictly prohibited.